Job Title: Licensed Healthcare Insurance Agent
Job Type: Remote
Location: United States
Work Type: W2
Starting Pay and/or Pay Range:
• $21/hour base pay + performance-based bonus
Job Summary:
TTEC is hiring Licensed Healthcare Insurance Agents to work remotely across approved U.S. states. In this full-time, work-from-home role, you’ll assist individuals in understanding their healthcare coverage options and guide them toward the best-fit plans—all while delivering service with empathy and integrity.
Responsibilities:
• Guide customers in understanding healthcare coverage and selecting appropriate plans and services
• Manage full lifecycle customer service and sales, including inbound and outbound follow-ups
• Provide solutions with compassion and professionalism
• Identify customer needs and offer upgrades or alternative products as necessary
• Complete enrollment or renewal of health plans with expected sales conversions
Required Qualifications:
• Active health insurance license in your state of residence
• High-speed internet: minimum 25 Mbps download / 10 Mbps upload
• At least 6 months of sales experience
• Familiarity with HIPAA compliance and patient privacy standards
• Strong customer service orientation with empathy and listening skills
• High school diploma or equivalent
• Proficiency with navigating multiple computer systems in a remote environment
Benefits:
• $22/hour guaranteed base pay
• Performance-based bonus (up to $26/hour for top performers)
• Paid Time Off (PTO)
• Tuition reimbursement
• Health and wellness incentives
Company DescriptionAbout TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
