Airbnb Co-Host (Part-Time Guest Support Assistant)
Location: Remote / Los Angeles-Based Preferred
Type: Part-Time
Overview:
I’m seeking a reliable Airbnb Co-Host to assist with guest communications. This is a customer service–focused role where I remain actively involved in managing the property—you’ll simply help fill in the gaps when needed to ensure a smooth experience for our guests. I especially need weekend help, if you can’t do that, please don’t respond to the ad. There is a lot of downtime though, usually on certain times of the days it’s busy.
Responsibilities:
– Respond to guest messages promptly and professionally using the Airbnb app
– Use a provided cheat sheet to answer frequently asked questions
– Assist with coordinating early check-ins and late check-outs when requested
– Communicate clearly and kindly with guests to help ensure a 5-star experience
– Notify me directly of any issues outside your scope so I can step in as needed
What You Don’t Need to Do:
– No cleaning or scheduling cleanings
– No handling of in-person tasks or maintenance
– No full-time availability required
Ideal Candidate:
– Friendly, responsive, and organized
– Has great written communication skills
– Available to step in on an on-call basis (specific days/times can be discussed)
– Familiarity with Airbnb and hospitality is a plus
This is perfect for someone who enjoys helping people, values flexibility, and wants to be part of a smoothly run short-term rental operation without taking on full-time duties.
