Amazon careers work at home

Responsibilities

• You will be playing a pivotal role as a first point of contact for customers by answering their queries (Call/SMs/Email)
• Guiding customers online regarding website-related issues, products questions, and payments matters
• Referring the queries/complaints to the relevant department and ensuring the timely resolution of complaints
• Assisting customers with processing orders, modification of existing orders, and shipment details
• Maintaining records of customers’ complaints, queries, and resolutions in the customer support system/database

Eligibility Requirements

• High School Diploma is mandatory to apply; however, higher education or a specialist diploma in customer care service will be a plus point.
• English language proficiency (Written & verbal) is a must to apply for the role.
• Proficiency in computer use and basic skills in troubleshooting technical errors are necessary.
• Online U.S residents are eligible to apply for these Online Amazon Jobs Work from Home No Experience.