Job title: Associate Analyst / Field Engineer in Los Angeles, CA at Clearmind Technology, Inc.
Company: Clearmind Technology, Inc.
Job description: About Us:
– We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Project Engineer.Title:
– Associate Analyst / Field EngineerDepartment:
– EngineeringReports to:
– Service Desk ManagerDescription:
– Looking for energetic, self-motivated individuals interested in being consistently challenged. This position is perfect for engineers seeking exposure to new and exciting technologies. 60% of travel is required to visit client sites in Los Angeles and the surrounding areas.Overall responsibilities:
– On-site engineering support for client and internal projects
– Desktop support and deployment — Windows 11, Apple
– Windows Server maintenance and build — Windows 2022, Active Directory
– Wireless network support and deployment — Meraki, Cisco, Aruba
– Email account maintenance — Microsoft Online Services, Google Workspace
– Endpoint Detection and Response — SentinelOne
– Backup — Solarwinds MSP Backup, Veeam
– Mobile device support — Apple, Android
– Documenting SOPsKey areas of responsibility:
– Coordinating vendors for support, onsite maintenance, and installations.
– Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks.
– Project engineering, including server build, network configuration, and network documentation
– Remote and onsite support of desktop, project, and application-related issues.
– Manage vendor accounts, e.g. Verizon, AT&T, and Hardware vendors.
– Assist the team in projects that include network installs, wireless implementations, and new builds.Qualifications:
– EXCELLENT communication and follow-up skills
– BRILLIANT troubleshooting skills
– 4+ years in the Information Technology field.
– Preferably, experience in the hospitality industry.
– Field support and remote support experience required.
– Handles themselves professionally, as this will be a customer-facing role.Terms of employment:
– Full and part-time positions available
– **Looking to start ASAP**Powered by JazzHR
Expected salary:
Location: Los Angeles, CA
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