About the position
Responsibilities
• Generate property-specific implementation plans and documents per defined processes.
• Conduct property kick-off calls and business consultations for limited and focused hotels.
• Provide guidance for configuration and training based on analysis of current system usage and BCS.
• Assist the hotel in completing System Configuration workbooks and validate information.
• Coordinate and communicate implementation dates with hotels and vendors.
• Lead kick-off meetings and system overviews with relevant hotel contacts and vendors.
• Implement Delphi.fdc and related integrations.
Requirements
• Professional work experience in Technology or related field
• Project Management experience
• Experience in the hotel industry, sales, catering & events and/or revenue management
• Hands-on experience using Delphi.fdc or Delphi
Nice-to-haves
• Bachelor’s Degree, or Associate’s Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience
• Three (3) years of professional work experience in Technology or related field
• Two (2) years of Project Management experience
• Completion of Delphi.fdc training and knowledge of Hilton business standards
• Experience managing multiple projects concurrently
• Hands-on experience using Salesforce
Benefits
• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Employee stock purchase program (ESPP) at a 15 percent discount
• Paid parental leave for eligible Team Members
• Mental health resources including free counseling through Employee Assistance Program
• Paid Time Off (PTO)
• Comprehensive medical and prescription drug coverage
• Dental coverage
• Vision coverage
• Life insurance
• Short-and long-term disability insurance
• Flexible spending accounts
• Health savings account
• Access to care coordination program
• Legal services program
• Educational assistance program
• Adoption assistance
• Backup childcare program
• Pre-tax commuter benefit
• Travel discount
• Annual Incentive (Bonus) Plan eligibility
