Windsor State Bank
Position: Customer Service Representative
Location: Windsor, Colorado
Windsor State Bank is seeking a Customer Service Representative to join its financial team.
Mission Statement:
Windsor State Bank and its branches are community banks dedicated to providing exceptional financial products and services to its local communities and customers while meeting the goals of its stockholders and creating a rewarding work place for its employees.
Job Description Summary:
The Customer Service Representative is responsible for being the face of the branch to provide the highest level of customer service. The position ensures that all the customer needs are met and helps develop relationship.
Responsibilities:
Performs all teller duties including accepting deposits, cashing checks, and various customer service related duties
Completes forms such as CTRs, SARs, and any other BSA reporting as necessary
Performs operational duties as required, which may include: vault operations, ATM settlement, research teller differences, and completing various reports
Prepares all paperwork and assists customers in signing various operational documents
Performs various customer service duties:
Answering phone calls
Assisting walk-in customers
Processing check orders
Closing accounts
Processing customer account research
Assisting with daily operational duties
Assisting customers with Safe Deposit Boxes
Deposit verifications
Responsible for maintenance of customer accounts
Scanning and submitting transactions
Scanning of new account documents
Assists with branch opening and closing procedures
Competitive compensation package and benefits including:
Paid Holidays
Paid Time off (PTO)
Qualifications:
Excellent customer service skills
Ability to collaborate with team members
Ability to operate effectively, efficiently and accurately
Preferred cash handling experience
Preferred knowledge of banking regulations, policies, and procedures
Preferred general banking experience
Work Hours
Anticipated work schedule is Monday – Friday and participation in Saturday rotation. Approximate 25 to 30 hours per week.
***MUST HAVE SATIFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY****
Job Type: Part-time
Pay: $17.00 – $20.00 per hour
Expected hours: 25 30 per week
Benefits:
Paid time off
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
