About the position
Responsibilities
• Provide service to patients in a professional manner.
• Provide excellent, concise communication.
• Learn and understand ETM software operation.
• Learn and understand billing and account operations.
• Answer and document all telephone inquiries.
• Research and resolve problems with patients’ bills.
• Update patients’ insurance coverage as needed.
• Print courtesy claims and itemized statements.
• Rebill accounts after receiving insurance information.
• Arrange financial agreements with patients using budget plan as needed.
• Perform other duties and assignments as requested.
Requirements
• High school diploma or equivalent required.
• Understanding and familiarity with Microsoft Windows environment.
• Ability to speak, listen and type simultaneously.
• Strong communication skills (oral and written) required.
Nice-to-haves
• Experience in retail and restaurant service is strongly encouraged.
Benefits
• Generous Personal Time Off
• 8 Paid Holidays per year
• Quarterly bonus plans
• Business casual dress code
• Learning and Development opportunities
• Wellness programs focusing on emotional, social, physical, and financial well-being
• Flexible work schedule
• Health Benefits including Medical with HSA and FSA options, dental, vision, and life insurance
• 401K program with discretionary matching funds available
• Paid Training
