Welcome to Aetna, a leading health insurance company focused on improving the health and well-being of our members. We are currently seeking a highly motivated and compassionate Registered Nurse to join our team as a Case Manager in a fully remote position. In this role, you will have the opportunity to make a positive impact in the lives of our members by providing comprehensive case management services. This is an excellent opportunity for a dedicated and skilled nurse to utilize their clinical knowledge and expertise in a remote setting. If you are passionate about helping others and have the required qualifications, we encourage you to apply for this rewarding position with us.
Provide comprehensive case management services to members in a remote setting.
Utilize clinical knowledge and expertise to assess, plan, implement, and evaluate the care of members.
Collaborate with healthcare providers and other resources to coordinate and facilitate appropriate care for members.
Develop and maintain individualized care plans for each member based on their specific needs and goals.
Monitor and track member progress and make necessary adjustments to the care plan as needed.
Communicate with members and their families to educate them on their health conditions, treatment options, and available resources.
Utilize evidence-based practices and guidelines to ensure quality and cost-effective care for members.
Maintain accurate and timely documentation of all case management activities.
Participate in team meetings and trainings to stay updated on company policies, procedures, and best practices.
Adhere to all state and federal regulations, as well as company policies and procedures.
Maintain confidentiality of all member information and adhere to HIPAA regulations.
Demonstrate a high level of empathy and compassion towards members and their families.
Continuously evaluate and improve processes to enhance the overall member experience.
Act as a liaison between members, healthcare providers, and insurance company to resolve any issues or concerns.
Stay updated on industry trends and advancements in case management to constantly improve skills and knowledge.
Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
