Customer Logistics Analyst- Walmart & Sam’s

About the position

Responsibilities
• Perform analysis within the Utz route to market system to ensure optimal cost and service targets.
• Conduct transactional level analysis to create actionable insights for order trends and improvements.
• Perform analysis across order to cash value chain to determine impacts to cost, service, and waste.
• Manage GRS settings with co-managed approach with customer to ensure optimal orders to drive logistics efficiencies.
• Work collaboratively with Walmart and Sam’s to successfully implement supply chain policies and initiatives, improve customer KPIs, and identify mutually beneficial wins.
• Create and present relative period KPI metrics to senior management and sales to ensure organizational alignment.
• Analyze, validate, manipulate, and interpret complex data from cross functional partners to develop solutions and optimization opportunities.
• Lead cross-functional teams to improve OTIF and SQEP targets and reduce fines.
• Collaborate with customer and MDM team to drive robust customer and product data governance and ensure data synchronization with customer using our industry standards.
• Analyze internal and external data sets to understand customer demand cycles, order patterns, and other trends to improve service and cost to serve.
• Address all ad hoc customer related issues and analysis requests as they arise.
• Develop strong relationship with sales to ensure all needs are met.
• Develop appropriate and clear metrics across all key performance indicators (KPIs) for channel to ensure strong performance management.
• Become Retail Link SME for organization.

Requirements
• Degree in business, supply chain, engineering, or equivalent combination of education and experience.
• 2-5 years work experience, strong business and broad supply chain acumen to include the end-to-end order management process.
• Experience managing and connecting large, complex data sets.
• Experience creating visual analytics particularly with Microsoft Power BI.
• Advanced experience in Excel (VLOOKUP, Pivot Tables, Charts, Graphs minimum required).
• Experience with ERP and TMS (Microsoft Dynamics 365 and e2open BluJay a plus).
• Order management, customer service, and/or customer fulfillment.
• Collaborative planning, forecasting, and replenishment a plus.
• Advanced knowledge and skill with Microsoft Office Suite.
• Ability to lead and manage multiple projects simultaneously and operate cross-functionally.
• Ability to work and thrive in a fast-paced environment.
• Skilled in analytical thinking and data-based decision-making.
• Outcome focused and a strong commitment to continuous improvement.

Benefits
• Medical, dental, and vision plans.
• Employer match 401k.
• Profit sharing plan.
• Employee stock purchase plan.

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