Description
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni supports many clients, and independent contractors who are qualified will provide customer service by taking inbound phone calls, answering chat messages, and responding to emails for Fortune 500 companies.
Company Culture and Environment
Omni offers a flexible and remote work environment that encourages independence and self-management. The culture supports a diverse community of contractors who collaborate to provide top-tier customer service.
Career Growth and Development Opportunities
Contractors have the opportunity to develop their skills while working with various clients and may have access to performance-based incentives and additional contracts that can enhance their career path in customer service.
Detailed Benefits and Perks
• Flexible work schedule allows you to create hours that suit your lifestyle.
• Opportunity to work with prestigious Fortune 500 companies.
• Additional incentives based on performance metrics.
Compensation and Benefits
• Contract earnings vary by client, with rates ranging from (14 to )20 per hour.
• Pay is determined by your phone call status when assisting customers.
Why you should apply for this position today
This role provides an exceptional opportunity to join a community of remote customer care contractors and work with well-known clients while maintaining a flexible schedule that fits your lifestyle.
Skills
• Strong communication skills for effective customer interactions.
• Ability to manage multiple tasks simultaneously.
• Proficient in using technology for customer service platforms.
Responsibilities
• Provide excellent customer service by taking inbound calls, responding to chat messages, and managing emails.
• Maintain professionalism and efficiency while assisting customers.
• Adapt to various client specifications and performance metrics.
Qualifications
• Previous experience in customer service is preferred.
• Must have a reliable internet connection and suitable home office setup.
Education Requirements
• High school diploma or equivalent.
Education Requirements Credential Category
• No specific certifications required.
Experience Requirements
• Experience in customer service roles is advantageous but not mandatory.
• Familiarity with remote work environments is a plus.
Why work in Lexington, KY
Lexington is known for its rich history, vibrant culture, and beautiful landscapes. The city offers a lower cost of living compared to many urban centers, making it an attractive place to live and work. With a supportive community and a growing job market, Lexington provides an excellent environment for both personal and professional development.
