Customer Service Representative (BPO Voice / Non-Voice Process)

Role Snapshot:

• Position: Customer Service Representative
• Company: Workwarp
• Start Date: Immediate openings available
• Location: Remote
• Compensation: a competitive salary

 

 

Job Title: Customer Service Representative (BPO Voice / Non-Voice Process)
Company Overview:
The Elite Job is a leading player in the Business Process Outsourcing (BPO) industry, dedicated to delivering top-notch services in both voice and non-voice processes. With a commitment to excellence and a focus on customer satisfaction, The Elite Job has established itself as a trusted partner for businesses across various sectors.
Job Description:
Are you a dynamic individual with excellent communication skills and a passion for providing exceptional customer service? The Elite Job invites you to join our team as a Customer Service Representative in our BPO Voice / Non-Voice Process division.
Key Responsibilities:
• Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and efficient manner.
• * Provide accurate information about products, services, and company policies to customers.
• * Resolve customer issues and complaints promptly to ensure… customer satisfaction.
• * Document and maintain detailed records of customer interactions and transactions.
• * Collaborate with team members to achieve individual and team targets.
• Required Skills:
• Excellent verbal and written communication skills in English.
• * Proven customer service experience in a BPO setting.
• * Ability to handle customer inquiries with empathy and professionalism.
• * Strong problem-solving skills and attention to detail.
• * Familiarity with CRM software and other customer service tools.
• * Flexibility to work in rotational shifts.
• Why Join The Elite Job?
• * Competitive salary and performance-based incentives.
• * Opportunities for career growth and advancement.
• * Positive and inclusive work environment.
• * Comprehensive training programs to enhance your skills.
• * Employee benefits, including health insurance and retirement plans.
• If you are ready to embark on a rewarding career with a leading BPO company, apply now and become a valuable part of The Elite Job family. Your dedication and talent will contribute to our continued success in delivering unparalleled customer service Apply Job!

 

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If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.

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