Join our team and bring your heart to CVS Health! We’re seeking a compassionate and customer-focused Customer Service Representative to work from home, providing exceptional service to our millions of plan members. As a Fortune 4 company, we’re committed to delivering personalized, convenient, and affordable healthcare solutions.
About the Role:
- Assist members with their pharmacy benefit plans, answering questions and resolving concerns via inbound calls
- Provide clear and concise information about prescription insurance, medication coverage, and mail-order prescriptions
- Utilize your skills and knowledge to simplify healthcare experiences and offer solutions
- Collaborate with our team to deliver heart-driven service and make a positive impact on our members’ lives
Requirements:
- 1 year of experience interacting with customers in a call center, retail, or customer service environment
- Computer proficiency in Windows-based applications
- High School Diploma required; Associate’s degree or equivalent experience preferred
- Excellent customer service skills, including courteous telephone etiquette and professionalism
- Strong oral, interpersonal, and communication skills
What We Offer:
- Competitive salary range: $17.00 – $27.90 per hour
- Comprehensive training program (8 weeks onsite)
- Flexible work schedule, including work-from-home options
- Full range of medical, dental, and vision benefits
- 401(k) retirement savings plan and Employee Stock Purchase Plan
- Paid time off, holidays, and well-being programs
How to Apply:
Ready to join our team? Click Apply Now and take the first step towards a rewarding career with CVS Health!
Location: Must live within 75 miles of Las Vegas, NV
