Delta Air Lines is seeking enthusiastic and service-oriented individuals to join our Customer Care team in a remote work-from-home capacity. As a Customer Care Representative, you’ll play a vital role in supporting Delta passengers with booking assistance, travel changes, and general inquiries—delivered with excellence and empathy, from the comfort of your own home.
Key Responsibilities
• Provide outstanding customer support via phone, email, or live chat
• Assist customers with booking new flights, modifying existing reservations, and understanding travel policies
• Resolve complaints and issues calmly and professionally
• Maintain accurate records of all customer interactions in Delta’s internal systems
• Communicate updates regarding flight schedules, delays, or policy changes
• Follow compliance and security guidelines at all times
• Uphold Delta’s commitment to world-class customer experience
Qualifications
• High school diploma or GED required
• Prior experience in customer service or call center environment preferred
• Excellent verbal and written communication skills
• Ability to multitask and problem-solve under pressure
• Self-motivated with strong time management in a remote environment
• Reliable high-speed internet connection and dedicated workspace
• Must be legally authorized to work in the United States
Compensation & Benefits
• Competitive hourly pay
• Paid training and onboarding
• Travel privileges for employees and eligible family members
• Health, dental, and vision benefits (for qualifying roles)
• Remote work flexibility with a supportive team environment
• Career advancement opportunities within Delta
Work Schedule
• Flexible shifts available, including evenings, weekends, and holidays
• Must be available for a set full-time or part-time schedule depending on position
How to Apply
If you’re passionate about helping people and ready to launch a remote career with Delta Airlines, we encourage you to submit your application today. Be part of an airline that values connection, service, and excellence—wherever you are.
Delta Airlines Remote Jobs – Work From Home
