Digital Content Quality Analyst – Amazon Luna

About Workwarp & Amazon Luna:

Workwarp is proud to partner with Amazon to enhance the Amazon Luna gaming experience. Luna is a groundbreaking cloud gaming service that brings high-quality games to users on all their devices. This is a rapidly growing and innovative area with a significant impact on a large and passionate customer base. We are seeking a highly motivated and detail-oriented Digital Content Quality Analyst to play a critical role in ensuring the quality and integrity of games available on the Luna platform.

Key Responsibilities

  • Download, install, and rigorously test games, Fire TV apps, and other digital content to ensure adherence to Amazon’s content policies and quality standards for Luna.
  • Collaborate with program management teams to resolve content-related issues efficiently.
  • Maintain detailed and accurate assessment notes to track issues and resolutions.
  • Identify and champion process improvements to enhance the efficiency and quality of content operations.
  • Contribute to meeting daily content catalog goals while upholding exceptional customer experience.

Qualifications

Essential Skills & Experience:

  • Proven experience in content assessment, game testing, or comparable involvement in the technology, digital media, or related industries.
  • Passion for technology and gaming.
  • Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
  • Proficiency in using various technical and workflow management tools (SharePoint, Excel, Word).
  • Self-motivated with a strong work ethic and a proactive approach.
  • Ability to meet aggressive productivity targets with minimal supervision.
  • Willingness to go the extra mile to achieve team goals.
  • Strong ability to identify, communicate, and champion process improvement opportunities.

Preferred Qualifications:

  • Bachelor’s degree preferred.
  • Experience in communications, marketing, software engineering, or a related technical field.
  • Prior game testing experience, test script creation, content assessment, or game application testing.
  • Strong attention to detail and a commitment to quality.
  • Excellent written and verbal communication skills.
  • Ability to effectively collaborate with internal partners.

Amazon is an Equal Opportunity Employer: We are committed to a diverse and inclusive work environment and do not discriminate based on any protected characteristic.

Ready to Apply? If you are a driven individual eager to contribute to a dynamic team, we encourage you to apply! We look forward to reviewing your application.

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