JOB
Together, we innovate for a stronger ColoradoThe work of employees at the Governor’s Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We’re building one of the nation’s leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.Watch this video to learn about how OIT is thinking differently!
EXAMPLE OF DUTIES
TERM LIMITED POSITION: This position is term limited with an anticipated end date of approximately three years from the date of hire. This position is eligible for State employee benefits and may be extended as the situation warrants. This video explains the many benefits of working at the State of Colorado on a term limited basis. IMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team. The Colorado Digital Service is seeking an experienced Digital Service Expert with a focus on Product Management who will manage Colorado’s core digital products, including colorado.gov, the myColorado mobile app, and associated analytics capabilities, bringing strong technical acumen and data-driven decision-making to these critical services. This role will strengthen Colorado’s ability to deliver exceptional digital government services by providing technical product leadership for key resident-facing platforms. As a technical product manager, you will drive product strategy through a combination of user research, data analytics, and technical innovation. Working at the intersection of software development, data science, and public service, you will lead the vision and roadmap for Colorado’s digital front door – implementing robust analytics frameworks, conducting A/B testing, and using data to continuously improve how residents discover and access government services.You will serve as a player-coach, bringing recent hands-on product management experience while mentoring others in modern practices. This includes leading cross-functional teams, directing the work of engineers and designers, and coaching agency partners in agile and user-centered methodologies. Your deep understanding of technical architectures, web application systems, and modern software development practices will help ensure Colorado builds sustainable, scalable digital services.A key aspect of your role will be transforming how we measure and improve digital service delivery. You’ll implement sophisticated analytics frameworks, establish experimentation practices, and create feedback loops that demonstrate impact. This includes managing data integrations, defining meaningful metrics, and translating technical insights into actionable improvements.In this strategic role, you must balance user needs with technical constraints and business requirements while driving consensus across diverse stakeholders. You’ll collaborate with civic technology partners to learn from and contribute to the broader government technology ecosystem, helping ensure Colorado remains at the forefront of digital government innovation.In this dynamic environment, you must be highly adaptable and comfortable with changing priorities and approaches as we learn what works best for Colorado. This includes being flexible in your methods, willing to pivot strategies based on new information, and able to help others navigate through change while maintaining focus on improving customer outcomes.The Digital Service Expert: Is a product manager with a proven track record in their skill-set of delivering IT products and services. While all positions will contribute to the entire mission of OIT and CDS, some positions will focus on specific aspects of the mission such as software engineering, product management, etc.Uses expertise in their skill set to champion the use of modern technology development and management approaches, drawing heavily upon best practices from the consumer internet industry.Uses their deep understanding of the characteristics of successful digital services and how they are built both inside and outside government, including user-centered design and development practices and modern consumer Internet technologies, to communicate major initiatives to the public, and support the recruitment of top technical talent into the State government.Uses demonstrated experience in their skill set to consult with OIT and agency customers in best practices for launching products from a technology, policy, and procurement perspective.Serves as a respected authority on a diverse range of issues related to technology, government procurement, digital service delivery, and/or technology policy, as well as the State of Colorado’s mission, values, and projects.Articulates the “for you, with you, by you” strategy of working with agencies, learning what works, and adjusting the strategy as necessary.Manages complex internal stakeholder environments to build support and consensus for forming and communicating strategy and goals. Provides trusted, expert guidance on the launch of technology products.Required tasks to fulfill primary responsibility: Leads product strategy and technical implementation for colorado.gov, myColorado app, and/or other core digital platformsImplements robust analytics frameworks and experimentation practices (A/B testing, pilots)Manages product backlogs and prioritization across cross-functional teamsDirects and collaborates with engineers and designers to ensure technical excellenceEstablishes data collection and analysis processes to drive product decisionsCoaches agency partners in modern product management and agile software development practicesFacilitates technical integration of agency services into unified digital experiencesCreates and communicates product roadmaps based on data insights and user needs
SUPPLEMENTAL INFORMATION
If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado. While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.We know it’s important to support each other, and that means having a healthy balance of work and personal time. Visit our benefits to learn more about some of our great offerings that allow us all to have fulfilling lives. Visit our How to Apply webpage to learn more about our application process and what to expect after you apply.The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.The Governor’s Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at [email protected] or call (303) 764-7900.This posting may be used to fill multiple vacancies based upon business need. The Governor’s Office of Information Technology does NOT offer sponsored Visas for employment purposes.
