Job Summary:
Join our dynamic team at FedEx as a part-time Live Chat Customer Support Specialist, working from the comfort of your own home. As a remote team member, you’ll be responsible for delivering exceptional customer service through live chat interactions, providing timely and accurate information about FedEx services, and resolving customer concerns.
Key Responsibilities:
- Provide live chat assistance to customers, addressing inquiries, resolving issues, and offering support with FedEx services.
- Troubleshoot and resolve customer concerns in a professional and efficient manner.
- Stay up-to-date on FedEx services, rates, and policies to provide accurate information to customers.
- Communicate clearly and concisely with customers, ensuring a positive and professional interaction.
- Collaborate with team members to resolve complex customer issues.
What We Offer:
- Competitive pay: $30 per hour for your valuable contributions to our customer support team.
- Remote work flexibility: Enjoy the comfort and convenience of working from home.
- Ongoing training and development: Enhance your skills and knowledge in customer service.
- Part-time schedule: Balance work and life with a flexible schedule.
Requirements:
- Passionate about delivering exceptional customer service.
- Thrives in a remote work environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
How to Apply:
If you’re excited about this opportunity, please submit your resume and a cover letter highlighting your relevant experience. Apply Now and take the first step towards a rewarding new role.
