Job Summary:
Vectra Bank seeks a highly motivated and customer-focused Teller and Customer Service Professional to join our Carbondale branch team. As a key member of our team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and identifying client needs to provide tailored solutions.
Responsibilities:
Provide top-notch customer service, addressing client inquiries and resolving issues promptly and professionally.
Process transactions efficiently, maintaining accuracy and attention to detail.
Identify client needs and provide a range of services, including account opening, check issuance, and loan payments.
Collaborate with colleagues to achieve business objectives and enhance client experiences.
Develop skills and expertise to maximize cross-selling opportunities and drive business growth.
Requirements:
High School Diploma or equivalent required; relevant work experience preferred.
Familiarity with banking concepts, such as debit and credit transactions, and basic accounting principles.
Excellent communication and interpersonal skills, with a focus on building strong client relationships.
Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Benefits:
Competitive hourly compensation range: $22.00 – $26.00 per hour.
Comprehensive benefits package, including medical, dental, and vision insurance, starting on day one.
Tuition reimbursement program for eligible employees.
Mental health benefits, including coaching and therapy sessions.
