Company Overview:
USPS is a nationally recognized organization committed to providing reliable and accessible mail services to communities across the United States. As a Front Desk Clerk, you will serve as the first point of contact for customers, ensuring a professional and welcoming experience while supporting USPS operations with efficiency and care.
Role and Responsibilities:
As a Front Desk Clerk, you will be responsible for handling customer interactions, assisting with inquiries, and ensuring smooth front-office operations. You will contribute to USPS’s mission by delivering excellent service and supporting administrative functions.
• Greet and assist customers in person and over the phone
• Provide information about USPS services, rates, and procedures
• Process customer transactions, including payments and service requests
• Maintain accurate records and update systems as needed
• Handle incoming and outgoing mail and packages at the front desk
• Ensure the reception area is organized and welcoming
Required Skills and Experience:
• Strong customer service and communication skills
• Ability to multitask and manage a fast-paced environment
• Basic computer skills for data entry and record management
• Attention to detail and organizational abilities
• Problem-solving skills and ability to handle customer concerns
Preferred Qualifications:
• Previous experience in customer service, clerical, or front desk roles
• Knowledge of USPS services and procedures
• Ability to work independently and as part of a team
Compensation and Benefits:
• Competitive pay for entry-level front desk positions
• Comprehensive benefits package including healthcare, dental, and vision
• Retirement savings plan with USPS contributions
• Paid time off, sick leave, and holidays
• Career development and advancement opportunities
About USPS:
At USPS, we are dedicated to connecting people, businesses, and communities nationwide. Our mission is to provide reliable, affordable, and universal mail service. We value teamwork, integrity, and innovation while creating a supportive workplace that offers career growth and work-life balance. Joining USPS means being part of an organization where your contribution matters every day.
Disclaimer:
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.
How Our Program Helps:
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments.
• An exclusive, step-by-step guide to the USPS hiring process
• Simulated practice exams with detailed answer explanations
• A webinar covering interview tips to help you succeed
• A job finder tool to locate USPS roles within a 25-mile radius
• Personalized support via email and chat
Apply for USPS Jobs in with Confidence
Do not wait to begin your USPS career as Mail Delivery, Customer Service, Administrative Roles. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in today.
