Join Our Dynamic Team as a Field Technician I in Toronto, Ontario, Canada! We’re seeking a highly skilled and creative individual to join our innovative team, where you’ll experience the best of both worlds working in a remote office setting. As a Field Technician I, you’ll leverage your diverse skillset to drive success and be rewarded with a competitive salary.
Lumen is driven by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in over 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government, and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security, and communication and collaboration solutions, and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies, and YouTube: /lumentechnologies.
The Role
We have an immediate opening for a Field Technician I, responsible for asset management, including processing deliveries, replenishing consumables, and coordinating shipping and receiving of materials. You will maintain tools, test sets, and electronic equipment, including fiber optic transmission equipment, lightwave multiplexing equipment, and AC and DC power equipment. Your expertise will be utilized in installs, provisions, tests, and maintenance of DS0 thru OC192 services, as well as troubleshooting network equipment and ensuring repair.
Key Responsibilities
- Troubleshoot network equipment, remove and replace defective modules, and track spares to ensure repair
- Assist in installs, provisions, tests, and maintains DS0 thru OC192 services
- Monitor and locate route, and assist in executing restoration in the event of a service interruption
- Perform preventive/scheduled maintenance and inspections on equipment and critical infrastructure, including HVAC systems, high-voltage electrical systems, and DC Power Plants
- Utilize industry-standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities
- Responsible for asset management processes and replenishment of on-site/truck materials
- Coordinate shipping and receiving of company and customer materials
- Maintain tools, test sets, and all network equipment
- Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment
What We Look for in a Candidate
Required:
- High School Diploma or GED or up to 2 years of relevant job experience, including 1+ years of network monitoring, installation, or maintenance/repair
- Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.)
- Knowledge of locating fiber optic cable, right-of-way, and As-Builts
- Must maintain site security and cleanliness
- Must have PC skills and be well-versed in Microsoft Windows and Office applications
- Must possess the ability to quickly learn corporate databases
- On-call 24×7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business
- A valid driver’s license
- Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions
Preferred Qualifications:
- 2+ years of relevant job experience
- Attention to detail with good organizational capabilities
- Ability to prioritize with good time management skills
Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we’re looking for, please submit your application today.
