Job Description:
We’re seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Representative for Etsy. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and resolving issues in a timely and professional manner.
Job Details:
- Company: Workwarp
- Location: Remote (Brooklyn, USA)
- Job Type: Full-time
- Hours: 8 hours/day
- Salary: $26/hour
- Industry: Private
Job Responsibilities:
- Provide top-notch customer support to Etsy customers via various channels (phone, email, chat)
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction
- Utilize problem-solving skills to identify and resolve customer issues
- Meet and exceed customer satisfaction targets and performance metrics
Requirements:
- Bachelor’s degree or equivalent experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong customer service skills and a customer-centric approach
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary ($26/hour)
- Opportunity to work with a leading e-commerce company (Etsy)
- Remote work arrangement (Brooklyn, USA)
- Full-time position with a dynamic and growing company
- Professional development and growth opportunities
How to Apply:
If you’re a motivated and customer-focused individual looking for a new challenge, please apply now! We’re excited to review your application and discuss this opportunity further.
