Job Title: Remote EMS Dispatcher – Patient Care Champion


Join Our Team and Shape the Future of Patient Care! As a Remote EMS Dispatcher at Essentia Health, you will play a vital role in ensuring seamless communication and efficient patient transportation. This is a unique opportunity to invest in your future and contribute to a healthcare organization that values its employees.

Our ideal candidate is a motivated and compassionate individual with excellent communication skills, the ability to multitask, and a calm demeanor under pressure. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply now!


Job Summary: We are seeking a skilled EMS Dispatcher to join our team at Essentia Health in Duluth, MN. As a Remote EMS Dispatcher, you will be responsible for dispatching ground transportation teams, communicating with referring and receiving physicians, and ensuring effective communication with various stakeholders. This role requires a strong understanding of emergency medical services, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Dispatch ground transportation teams and follow flights during transport
  • Communicate with referring and receiving physicians, nursing staff, 911 dispatch centers, and EMS personnel
  • Multi-task while maintaining effective communication skills in stressful situations
  • Relay medical information to hospital departments and direct authorities to the appropriate place on campus
  • Monitor video and intrusion systems and dispatch internal patient transportation
  • Respond to Lifeline emergency calls and enter data into database systems for information gathering and report generation

Requirements:

  • EMT-Basic certification or equivalent with current licensure in Minnesota or Wisconsin
  • Ability to complete EMT-Basic and obtain licensure in Minnesota or Wisconsin within one year from date of hire

Benefits:

  • Tuition Reimbursement/Assistance Program
  • Paid Personal Leave
  • 401k (with Essentia Health annual match)
  • Life and Disability Insurance options
  • Adoption Assistance
  • Employee wellness program
  • Medical & Dental insurance options

Work Environment:

  • Remote work option available
  • Shift rotation: Day/Eve/Night Rotation (United States of America)
  • Shift start and end times: 0700, 1500, and 2300
  • Weekends: every other
  • Holidays: Yes
  • Call obligation: No

Apply Now: If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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