**Job Title:**

Remote Ramp Agent (Customer Service Agent) – Entry Level Opportunity

**Job Description:**

Join Our Team and Take Off Your Career!

We are seeking a highly motivated and detail-oriented Remote Ramp Agent (Customer Service Agent) to join our team. As a key member of our operations team, you will play a vital role in ensuring the safe and efficient movement of cargo and baggage. This is an exciting opportunity to start your career with a leading airline and work in a dynamic and fast-paced environment.

Key Responsibilities:

  • Securely lift, load, unload, and transport cargo, mail, and baggage to and from aircraft, while ensuring optimal connections by guiding arriving and departing aircraft from the gate positions.
  • Protect cargo, baggage, and mail from damage, loss, and weather conditions.
  • Operate ground equipment such as dollies, belt loaders, and tow tractors in areas of congestion.
  • Use cargo scanners and computers to ensure accurate routing of cargo to its destination.

What We Offer:

  • A competitive salary of $25/hour.
  • A comprehensive benefits package, including medical, dental, vision, short/long-term disability, and life insurance.
  • A 401(k) plan with generous company matching up to 9%.
  • Paid time off, including vacation, holidays, and personal days.
  • Maternity and parental leave.
  • Family care support through fertility benefits, surrogacy and adoption assistance, lactation support, and programs that help with family care in all stages.
  • Comprehensive wellness programs to support physical, mental, social, and financial well-being, including access to an employee assistance program, free financial education, and extensive resources supporting mental health.
  • Domestic and international flight privileges for employees and qualified family members.
  • Opportunities to participate in community service and innovative initiatives focused on sustainability and reducing our carbon footprint.
  • Recognition rewards and grants through the Relentless Together program.
  • Business Resource Groups to connect employees with shared interests and promote inclusion, provide perspective, and help implement processes.
  • Access to over 500 discounts, specialty savings, and intentional benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare.

Requirements:

  • High school diploma or equivalent required; bachelor’s degree preferred.
  • Valid driver’s license.
  • Ability to wear required company-approved Personal Protective Equipment (PPE), including but not limited to: hearing protection, safety toe footwear, defensive headwear (hard hat or cap), and high visibility safety clothing.
  • Ability to work in a fast-paced environment with frequent changes in priorities and deadlines.
  • Excellent communication and teamwork skills.
  • Ability to lift, push, pull, and move cargo and equipment up to 50-70 pounds.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please click on the link below to submit your application.

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