**Rewritten Job Title and Job Description in HTML format:**
**Job Title:**
**Job Description:**
Unlock a Rewarding Career with Delta Airlines! We’re seeking motivated individuals to join our team as Live Chat Agents, offering a flexible schedule and the opportunity to work with a leading global airline.
As a Live Chat Agent, you’ll be the front-line of support for our customers, providing assistance and resolving issues through our live chat platform. This role is perfect for those who are looking for a dynamic, customer-focused job with a reputable airline.
**Responsibilities:**
- Respond to customer inquiries in a timely and professional manner via live chat.
- Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns.
- Provide information about Delta Airlines services, policies, and procedures.
- Escalate complex issues to the appropriate department as necessary.
- Maintain detailed and accurate records of customer interactions.
- Meet performance metrics and targets set by the company.
- Stay updated with the latest changes and updates in airline industry standards.
**Requirements:**
- Must be a resident of Georgia.
- Excellent written communication skills.
- Strong problem-solving abilities.
- Ability to work independently and manage time effectively.
- Basic understanding of airline operations and customer service principles.
- Reliable internet connection and a quiet, dedicated workspace.
- Proficiency in using live chat software and basic computer applications.
**Benefits:**
- Comprehensive Health and Dental insurance plans.
- Paid Training sessions to ensure you are well-equipped for the job.
- Paid Vacations for a healthy work-life balance.
- Retirement Plans to secure your future.
- Flight Benefits allowing you to travel with Delta Airlines at reduced rates.
**Company Overview:**
Delta Airlines is one of the leading global airlines, committed to providing the best travel experience to our passengers. With a rich history and a reputation for excellence, Delta Airlines offers a rewarding work environment where employees are valued and respected.
**Ready to Apply?**
If you are passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the Delta Live Chat Agent role. Together, let’s make every journey a memorable one for our passengers!
