Make a Meaningful Impact in Healthcare
We’re seeking a compassionate and skilled Healthcare Customer Service Representative to join our team at Carenet Health. As a remote worker, you’ll be the backbone of our customer service operations, providing top-notch support to patients, members, and customers. With a competitive salary of $15.00 per hour and a comprehensive benefits package, this is an exceptional opportunity to grow your career in a dynamic and innovative environment.
At Carenet Health, we empower our team members to thrive through trust, opportunity, and accountability. We’re committed to fostering a culture of collaboration, creativity, and innovation, and we’re looking for individuals who share our passion for delivering market-leading performance.
Job Overview
If you’re passionate about healthcare and dedicated to providing exceptional customer service, we want to hear from you. As a Healthcare Customer Service Representative, you’ll be responsible for:
- Making outbound calls to patients, members, and customers to schedule appointments, assess healthcare needs, and provide support
- Conducting surveys and gathering feedback to improve our services
- Providing benefits and insurance information to members and patients
- Working collaboratively with our team to deliver seamless customer experiences
This is a remote, work-from-home position, and we’re looking for individuals who are self-motivated, organized, and able to work independently. If you’re excited about the opportunity to make a real difference in people’s lives, we encourage you to apply.
How to Thrive in a Remote Work Environment
To succeed in this role, you’ll need to be able to:
- Create a safe and organized workspace
- Stay focused and motivated while working independently
- Communicate effectively with our team and stakeholders
- Prioritize your well-being and take breaks to maintain productivity
Why Carenet Health?
For over 30 years, Carenet Health has been a pioneer in the healthcare industry, delivering innovative solutions and exceptional customer experiences. We interact with 1 in 3 Americans every day, and we’re committed to making healthcare better for all. By joining our team, you’ll be part of a dynamic and innovative organization that values diversity, equity, and inclusion.
Qualifications
To be eligible for this position, you’ll need to have:
- A high school diploma or equivalent
- Strong computer skills, including data entry, screen navigation, and keyboarding
- Experience with Microsoft Outlook and Word
- Excellent customer service skills and a passion for helping others
- A reliable internet connection with a minimum download speed of 100Mbps and upload speed of 20Mbps
Compensation and Benefits
We offer a competitive salary of $15.00 per hour, as well as a comprehensive benefits package that includes:
- Health, dental, and vision insurance
- A 401(k) plan with company match
- Paid time off (PTO) and holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs and career development opportunities
How to Apply
If you’re ready to take the next step in your career, please submit your application through our official career portal. We’re excited to hear from you and explore how you can contribute to our team’s success.
