Join our team as a Lead Analyst – Digital Commerce and take your career to the next level! As a key member of our Digital Pro Engagement team, you will play a crucial role in driving business growth, improving customer satisfaction, and enhancing the overall online experience for our pro customers. With a competitive salary range of $81,200 – $135,400 annually, this is an opportunity you won’t want to miss.
As a Lead Analyst – Digital Commerce, you will be responsible for analyzing pro data, creating engagement strategies, and executing and reporting on PRO campaigns. You will work closely with stakeholders to communicate key performance metrics, identify areas for improvement, and develop business cases for new functionality or updates to enhance engagement. Your expertise will help drive onsite pro customer satisfaction, retention, frequency, conversion rate, and sales for Lowes.com Pro experiences.
Your Impact
- Own analysis of pro data, creation of engagement strategies, and execution and reporting of PRO campaigns
- Track, analyze, report, and lead final key performance metrics to ensure strategic and financial objectives are met
- Create business cases for new functionality or updates to improve engagement from pro customers
- Support the Digital Pro Engagement team in designing engagement strategies that drive business growth
- Collaborate with cross-functional teams to drive project development and improvement of the Lowes.com Pro experience
Requirements
- Bachelor’s Degree in Business Administration, Marketing, Finance, or related field (or equivalent work experience)
- 4+ years of relevant experience, including 3+ years of retail experience and 3+ years of online experience
- Strong ability to collaborate cross-functionally, process building and execution, attention to detail, and proficiency in Adobe Analytics
Preferred Qualifications
- MBA or related field
- 4+ years of online experience
- Experience in online retail or omni-channel merchandising/marketing
- Background in analytics, statistics, business planning, and/or finance
- Experience working on or with cross-functional teams
- Experience with Adobe products (e.g. Adobe Analytics and Workspace)
About Lowe’s
Lowe’s Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With a strong commitment to creating safe, affordable housing and developing the next generation of skilled trade experts, we are dedicated to making a positive impact in the communities we serve.
What We Offer
- Competitive salary range of $81,200 – $135,400 annually
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
- A comprehensive benefits package (visit https://talent.lowes.com/us/en/benefits for more information)
We Encourage You to Apply!
Even if you don’t feel like a perfect match, we’d still love to hear from you. We are looking for talented and motivated individuals to join our team. Apply now and take the first step towards an exciting and rewarding career with Lowe’s!
