Lead Management Specialist (RF)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

Responsibilities:

Lead Generation & Outreach

  • Navigate Melbournecouncil portalsto identify new project leads and potential architect partners
  • Execute email outreach usingtemplates and SOPs, while craftingpersonalized responsesfor unique situations
  • Maintain up-to-date and accurate records inGoogle SpreadsheetsandGo High Level CRM

Client Communication

  • Communicate professionally and promptly with architects, stakeholders, and council contacts
  • Use strong written English to adapt messaging beyond templates when necessary
  • Proactively handle follow-ups and lead nurturing

Admin & Social Media Support

  • Manage and update the company’sInstagram account
  • Support additional administrative tasks as assigned
  • Ensure file organization, inbox zero practices, and process compliance

Progress Reporting & Process Improvement

  • Providedaily/weekly updateson outreach, responses, and new opportunities
  • Identify inefficiencies and suggest improvements to existing workflows and tools
  • Contribute to systematizing lead conversion strategies

Requirements

  • Excellentwritten Englishand communication style suited to professional B2B environments
  • Experience inclient service,virtual assistance, orlead management
  • Familiarity withCRM platformsandGoogle Workspace
  • Ability towork independently, take initiative, and manage time well
  • Deepattention to detailand consistent follow-through
  • Understanding ofAustralian construction industry culture
  • Experience managingInstagram accountsfor a business
  • Background in working witharchitects, builders, or council processes
  • Knowledge of Canva or social content tools (Later, Buffer)

Independent Contractor Perks

  • HMO Coverage in eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

ZR_24913_JOB

Originally posted on Himalayas

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