Job Description: Loan Servicing Executive Administrative Assistant
Job Title: Loan Servicing Executive Administrative Assistant
Company: Trophy Point Investment Group
Website: www.trophypointlending.com
Location: Remote (USA only)
Hours: Full Time | Monday – Friday | 9:00 AM – 5:00 PM EST
Compensation: Based on experience
Reports To: Three Department Heads
Position Overview:
Trophy Point Investment Group is seeking a highly organized and detail-oriented Loan Servicing Executive Administrative Assistant to provide direct support to the company’s three department heads. This role is essential in coordinating schedules, managing communications, and executing high-priority administrative tasks across the departments of Operations, Finance, Marketing, Technology, and Investor Relations. The ideal candidate is proactive, resourceful, and capable of juggling multiple tasks in a remote, fast-paced environment.
Key Responsibilities:
Administrative & Calendar Support
• Manage and coordinate the calendars of the three department heads, scheduling meetings, appointments, and strategic check-ins.
• Monitor and prioritize inboxes, manage correspondence, and assist in drafting professional communications.
• Organize recurring meetings, document agendas, and follow up on action items.
• Arrange travel, accommodations, and other logistics as needed.
Operations & Coordination
• Serve as the centralized point of administrative contact for all three department heads.
• Maintain shared access to important files and manage tools such as password managers securely.
• Track key dates, deliverables, and department-wide deadlines to ensure alignment across areas.
• Support vendor communication and ensure invoices or reimbursements are routed correctly.
Project & Reporting Support
• Assist with department-specific research, report formatting, and document preparation.
• Coordinate internal communication, performance review scheduling, and strategic project timelines.
• Ensure records, SOPs, and relevant updates are kept current for all supported departments.
Qualifications:
• Experience: Minimum 5 years in an administrative support role, preferably supporting multiple senior leaders.
• Technical Proficiency: Comfortable using Google Workspace, Slack, Zoom, ClickUp, HubSpot (preferred), Deel, and file-sharing platforms.
• Communication: Strong written and verbal communication skills with professional tone and clarity.
• Confidentiality: Demonstrated ability to handle confidential or sensitive information discreetly.
• Organization: Excellent multitasking and time management skills.
• Initiative: Able to anticipate needs, work independently, and follow up consistently.
• Location: Must be located in the U.S. and authorized to work.
Why Join Trophy Point:
• Opportunity to be part of a fast-growing private direct lender with a commitment to operational excellence.
• Work closely with experienced financial leadership in a dynamic international team.
• Stable, long-term remote role with opportunities for professional growth.
• Contribute to meaningful audit and financial processes that support strategic company goals.
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