One of our great partners is looking for Part-time Mandarin & English Bilingual Customer Service Representatives! You must be fluent in both Mandarin & English!
This position will be fully work-from-home from New York State, Monday-Friday during normal business hours.
This part-time position is 16 hours per week. However, the first 3 weeks have longer hours for training (Monday – Friday 9:30am-4:30pm).
This position will start on Monday, July 28.
What You’ll Do
• Provide phone assistance to customers via inbound calls
• Answer a high volume of calls every shift – back-to-back
• Understand offerings, policies and procedures and effectively communicate them to customers
• Maintain a positive and empathetic attitude toward a diversity of customers
• Perform accurate digital record-keeping
What You Bring
• Fluency in Mandarin & English
• Full-time Residency in New York State
• Authorization to work in the U.S. without requiring sponsorship
• Ability to clear a background check
• Stable home internet connection
• 1-2 professional references
• Ability to start Monday, July 28.
Job Type: Part-time
Pay: $25.00 per hour
Benefits:
• Work from home
Shift:
• Day shift
Work Location: Remote
