Employer Industry: Healthcare and Life Sciences
Why consider this job opportunity:
– Salary up to $18.00 per hour
– Opportunity for conversion to a full-time position with the employer
– Work remotely from anywhere in the U.S.
– Engage in a diverse corporate culture that values teamwork and inclusiveness
– Chance to assist patients in accessing necessary therapies and support
– Multiple shifts available to accommodate various schedules
What to Expect (Job Responsibilities):
– Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
– Quickly assess the user’s issue and provide first-level support for problem resolution
– Document information specific to the resolution and escalate unresolved issues to the appropriate area
– Recognize operational challenges and suggest recommendations to management
– Work 40 hours per week under moderate supervision
What is Required (Qualifications):
– High School Diploma or equivalent
– Pharmacy Technician experience required
– HIPAA certification
– Call center experience required (3+ years preferred)
– Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
– Bi-lingual (English/Spanish) is a plus
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