About Us
We’re ProperLaunch , a fast-growing startup helping businesses boost their reputation through high-quality Google reviews. We’re now expanding our team of Customer Service Specialists — and that’s where you come in!
Compensation:
– Hourly compensation of $30 USD/hour through an hourly base of $15 USD / hour + an easy $15 USD bonus for every 10 reviews you get (you can easily get more 10 reviews in one hour)
The Role: Customer Service Specialist (CSS)
This is a fully remote, part-time role perfect for someone who’s friendly, energetic, and speaks native-level English. Spanish is a nice to have but not a must. Your job is to call past clients on behalf of our clients, thank them for their business, and politely ask for a 5-star review on Google ⭐️.
You’ll Be Doing:
✅ Warm friendly calls to past clients (script provided)
✅ Thanking them for their business and kindly asking for a review
✅ Sending the Google review link via SMS during the call
✅ Staying on the call (when possible) to ensure the review is completed
✅ Logging outcomes for internal tracking
✅ Following up with clients who promised but haven’t yet reviewed
Your Goal:
Generate at least 5 reviews per hour with a friendly, high-energy tone on every call. No selling, just gratitude and encouragement. Clients are happy to leave a review since they’ve already done business with our clients and had positive experiences
Schedule:
1 hour/day, 5-7 days a week. Flexibility with the time you work each day!
✅ Ideal Candidate:
Native English speaker (mandatory). Spanish is a nice to have but not mandatory.
Positive, enthusiastic phone presence
Reliable, self-motivated, detail-oriented
Has stable internet, a phone to make calls and send SMS in the US, a quiet environment, and a laptop with camera to join Zoom calls
Previous cold-calling experience is required!
What This Is Not:
This is not a full-time job (for now, but it can certainly become so in the future)
This is not a sales role (not trying to sell anything, only asking past clients to leave us a Google review)
This is not for people who can’t commit to daily consistency
Ready to earn easy side income while helping great brands grow? Apply now!
We’re excited to meet you!
– The ProperLaunch Team
