Customer Service & Sales Representative
Almost Heaven Saunas – Harvia US | Holland, MI
Full-Time | Hybrid (In-Office & Remote)
$18/hr + Bonus + Commission | 40 hrs/week
Almost Heaven Saunas is seeking a personable and motivated Customer Service & Sales Rep to join our team. You’ll handle inbound sales calls, support customers with product questions, and process orders. This role blends technical learning, relationship building, and organization—all in a fast-paced, wellness-focused environment.
Key Responsibilities:
• Handle inbound customer and sales calls
• Respond to email inquiries
• Assist with product troubleshooting and support
• Enter and manage orders
• Maintain merchant accounts (pricing, images, availability)
What You Bring:
• Strong communication and interpersonal skills
• Quick technical learner with attention to detail
• Ability to multitask and stay organized
• Comfortable with computer systems and teamwork
• Previous customer service experience preferred
Benefits:
• Health, dental, vision, and 401(k) matching
• Paid time off
• Employee discount
• Annual bonus and commission potential
Schedule:
Monday–Friday | 8-hour day shifts
