Salary : $68,675.00 – $111,968.00 AnnuallyLocation : Norfolk, VAJob Type: Special Project w/RetirementRemote Employment: Remote OptionalJob Number: 13157Department: Information TechnologyOpening Date: 05/29/2025Closing Date: 6/8/2025 11:59 PM Eastern DescriptionThe Department of Information Technology (IT) plays a key role in driving customer-focused innovation initiatives. It is comprised of three technical bureaus which are Business Enablement, Customer Success and Productivity, and Technology Infrastructure and Cybersecurity. There is a continual need for technology solutions that meet business function and organizational needs, while balancing security and support requirements. IT sets technology policy direction for the enterprise, identifying, recommending, implementing, and maintaining technology and solutions to support the City’s business needs. Collectively, the 95 IT staff members work together to provide essential services and technical support to all City staff and business functions while maintaining a supportive, respectful, and inclusive culture in the department. The City of Norfolk’s Department of Information Technology is seeking a 12-month Special Project Programmer/Analyst V to join our team as an innovative thinker and problem solver. We are looking for someone who is willing to learn and continuously build their skillset while participating in the design and implementation of innovative projects that support departments and initiatives throughout the city. As an analyst, developer, and programmer, the candidate will collaborate directly with our customers providing support for our off-the-shelf and customized Human Resources Information System (HRIS) application. This position entails strong creative thinking as well as problem-solving and analytical skills and will apply them to upgrade, enhance, fix “bugs,” and provide production support to the PeopleSoft’s Human Resources, Benefits, Absence Management, Time & Labor, Enterprise Learning, and Payroll for North America modules. Department Hiring Salary Range: $68,675 – $78,976Essential Functions Essential functions include but are not limited to:Analysis and Maintenance:Analyze, design, and maintain HRIS enterprise application.Conduct detailed analyses of process flows, producing feasibility and cost analysesDownload, install and apply updates from the vendor to test databases.Perform problem analysis and resolution: design, implement, test, debug, and maintain interfaces and reports.Troubleshoot production bugs as identified by the customers.Evaluate new enhancements and propose recommendations on applying them. Requirements Gathering, Design:Determine customer’s requirements by learning the customer’s current processes, documenting the requirements, writing system and program specifications, and obtaining approvals.Develop specifications, diagrams, flowcharts, and system documentation.Design applications to meet requirements and goals. Development, Programming, Implementation:Develop custom applications using structured query reports.Write SQL to troubleshoot data problems or gather statistics as requested by the users.Write programs and reports using object-oriented programming. Implement new software modules.Support application implementation, testing and performance.Managing and leading projects by prioritizing projects, monitoring progress, analyzing situations, resolving issues, and implementing solutions. Support:Provide support to customers by conducting analysis of business processes, customer relations, training, and preparing reports and presentations.Maintain, monitor, and resolve issues related to HRIS software application. Mentor:Mentor Programmer/Analyst III and IV positions to grow and develop skills and knowledge of the system and programming needs. Conduct quality assurance reviews on the development and programming work of others. Education/Experience Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor’s degree or equivalent in Computer Languages/Development/Analysis, Information Technology/Computer Science or other related degree.Five years’ experience as a Programmer Analyst or Systems Analyst.The preferred candidate will have Human Resources Information System (HRIS) experience, an advanced knowledge of writing SQL, and the ability to read, write, and interpret code. The successful candidate must:Successfully pass a drug screening test and extensive criminal background check.Possess a driver’s license valid in Norfolk, Virginia.Report to work at Norfolk city offices on a regular basis, and within one hour of being notified of an event or emergency.Report to work as directed in the event of an emergency or natural disaster and be expected to work unusual shifts and hours. Additional Information & RequirementsWork Location:800 E City Hall Ave, Norfolk, VA 23510Work Hours: Monday – Friday 8:00AM-5:00PMSigning Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing. Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. RetirementIf you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE:The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-CityPositions listed with a job type designation of “Non-City” are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer “see resume” or “see application” as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. I understand and will answer the following supplemental questions completely and thoroughly. 02 Please select the highest level of education you have completed. High School Diploma/GED Some College (6 months or more) Vocational/Technical Degree Associate’s Degree Bachelor’s Degree Master’s Degree or higher 03 How many years of experience do you have as a programmer analyst? Less than one year 1 – 3 years 4-6 years Over six years 04 Do you have functional experience with any HRIS systems? Yes No 05 Do you have technical experience with any HRIS systems? Yes No 06 How many years of experience do you have working with PeopleSoft? No experience Less than one year 1 – 5 years More than 5 years 07 Do you have experience implementing or upgrading any software modules? Yes No 08 How many years of experience do you have coding or developing queries? Less than one year 1 – 2 years 3 – 5 years Over five years 09 Select the option that best describes your expertise in writing SQL? I do not have any experience Beginner Intermediate Advanced Expert 10 Do you have a driver’s license valid in Norfolk, Virginia? Yes No 11 Are you a current or previous City of Norfolk employee? Yes – I am a current City of Norfolk Employee Yes – I am a previous City of Norfolk Employee No – I am not a previous or current City of Norfolk employee 12 This position requires reporting to work at the IT administrative offices or other location in Norfolk and to report within an hour of notification of an event. Are you willing to comply? Yes No 13 Are you willing to submit to an extended background check necessary to access or work with Criminal Justice Information Systems (CJIS) data and computer systems (NOTE: This is not a check to grant security clearance)? Yes No 14 Please indicate your veteran status. (A copy of your long form DD-214 may be required) I am not a Veteran I am a Veteran I am a Disabled Veteran 15 The departmental hiring range for this position is $68,675 – $78,976. Are you willing to accept the position at this salary? Yes No 16 If you were referred for this position by a current City of Norfolk employee, please provide the employee’s full name, department, and job title. If not, please indicate by typing “N/A.” Required Question
