About the position
At CVS Health, we believe we can change the world by improving patient lives, one call at a time. Our Telephonic Registered Nurses (RN) have patient contact in the uniqueness of a telephonic practice setting, where they are impacting lives across the country. You will continue to experience the reasons you became a nurse without having to be in a bedside patient care environment. Working from home, you will be part of a specialized team on the cutting edge of patient care. Working collaboratively with health care professionals, you will provide a meaningful patient experience, while using your critical thinking skills to develop, implement, and evaluate comprehensive plans of care for multiple disease state patients. As a Telephonic Registered Nurse, you will have a profound effect on the lives of the patients and caregivers via each outbound call, providing education and support for their new medication. Along with the Compliance and Persistency team, you are the continuity of care supporting defined patient populations through the use of our state-of-the-art telecommunications nursing outreach programs. To be successful in this Registered Nurse position, you must have excellent written and verbal customer service skills, as well as advanced computer skills in order to interact with patients. Our Registered Nurses redefine the way health care is delivered every day. When you join our team, you’ll play an integral role in educating patients with medication adherence and disease state training. As a national leader in the healthcare industry and a Fortune 7 company, we seek special RNs who not only possess strong clinical expertise with innovative ideas, but who have the deep compassion and sensitivity it takes to treat our patients.
Responsibilities
Provide telephonic patient care and support.
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Develop, implement, and evaluate comprehensive plans of care for multiple disease state patients.
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Educate patients on medication adherence and disease state training.
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Collaborate with health care professionals to enhance patient experience.
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Utilize critical thinking skills to address patient needs.
Requirements
A Registered Nurse with an unrestricted current compact license in Texas.
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Ability to be licensed in multiple states.
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3+ years of clinical RN experience.
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Experience using Microsoft Office, including Word, Excel, and Outlook.
Nice-to-haves
Previous Telephonic Nursing experience.
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EPIC systems experience.
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Bachelor’s degree preferred.
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Licensure in multiple states preferred.
Benefits
Full range of medical, dental, and vision benefits.
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401(k) retirement savings plan.
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Employee Stock Purchase Plan.
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Fully-paid term life insurance plan.
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Short-term and long-term disability benefits.
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Well-being programs.
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Education assistance.
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Free development courses.
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CVS store discount.
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Paid Time Off (PTO) and paid holidays.
