Join our team and kickstart your career with a competitive salary of $60,000 – $69,400 per year! As a Remote Amazon Facebook Support Specialist, you will have the opportunity to work with a vibrant community and drive success in a fast-paced environment. This entry-level position requires a strong and diverse skill set, and we offer comprehensive training and development to help you grow as a professional.
We are seeking a highly motivated and organized individual to join our team as a Remote Amazon Facebook Support Specialist. In this role, you will be responsible for providing exceptional support to our customers, working closely with our team to resolve issues, and contributing to the development of our support processes. If you are a team player with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.
Job Summary:
As a Remote Amazon Facebook Support Specialist, you will be responsible for:
- Providing exceptional support to our customers via phone, email, and chat
- Working closely with our team to resolve issues and improve our support processes
- Contributing to the development of our support processes and procedures
- Collaborating with other teams to ensure seamless customer experiences
- Meeting and exceeding performance metrics, including customer satisfaction and resolution rates
Requirements:
- Bachelor’s or graduate degree with all requirements completed between May 2022 and August 2024
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Preferred Qualifications:
- Experience in customer support or a related field
- Knowledge of Amazon products and services
- Experience with Facebook and other social media platforms
- Strong technical skills, including proficiency in Microsoft Office and other software applications
What We Offer:
- Competitive salary of $60,000 – $69,400 per year
- Comprehensive training and development programs
- Opportunities for career growth and advancement
- Collaborative and dynamic work environment
- Comprehensive benefits package, including medical, financial, and other benefits
How to Apply:
To apply for this exciting opportunity, please submit your application, including your resume and cover letter, through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
