Role Description
• We are seeking Customer Support Agent’s who have a PC and are wanting to work remotely to be the friendly voice our customers turn to for healthcare. In this role you will handle incoming calls providing helpful information resolving inquiries and ensuring a positive customer experience. Start within 2 weeks!
Key Responsibilities :
• Handle a high volume of inbound calls from customers in a professional and courteous manner.
• Address customer inquiries
• Resolve customer complaints and issues effectively ensuring customer satisfaction.
• Document in system
• Provide feedback on recurring issues to management to help improve processes.
• Collaborate with other team members to ensure a seamless customer experience.
Qualifications :
• Excellent communication and attendance.
• Problemsolving capabilities and ability to think on your feet.
• Strong interpersonal skills to build rapport with customers and work collaboratively with team members.
• NO EXPERIENCE IS NECESSARY WE WILL TRAIN and THIS IS A LONG TERM OPPORTUNITY CONTRACT WILL GO THROUGH DECEMBER 2025. Good opportunity to enter the healthcare industry and room for advancement.
Remote
Benefits:
Employee Referral Program, Life Insurance, Flexible Schedules, Medical, Dental and Vision, 401K
Skills:
Call Centers, Call Volume, Communication Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Healthcare, Interpersonal Skills, Problem Solving Skills, Process Improvement, Resolve Customer Issues, Work From Home
About the Company:
Express Employment Professionals
As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.
Company Size:
10 to 19 employees
Industry:
Healthcare Services
Founded:
0
Website:
http://Expresspros.con/waxahachietx
