Job Overview:
We are seeking an experienced and creative Client General Manager to join our American Express Global Business Travel team, specializing in the Media and Entertainment Industry. As a key player in our organization, you will act as the primary point of contact for our clients’ strategic needs, driving growth, innovation, and customer satisfaction. This remote position offers a unique opportunity to work with a high-performing team, collaborating to deliver exceptional results and exceed client expectations.
Key Responsibilities:
- Develop and implement strategic account plans to drive growth, increase retention, and optimize performance
- Provide expert guidance to clients in the Media and Entertainment Industry, understanding their unique needs and delivering innovative solutions
- Build and maintain strong relationships with key business constituents, including Global Business Consulting, Client Services, and Service Delivery
- Stay up-to-date with industry trends, competitor products, and services to highlight the value of American Express Global Business Travel
- Lead business planning, quarterly and annual reviews, and regional pricing strategies to drive revenue growth and profitability
- Represent American Express Global Business Travel as a subject matter expert in the Media and Entertainment Industry
Requirements:
- Proven success in global account management, client management, or project management, with a focus on the Media and Entertainment Industry
- Strong understanding of the travel industry, including travel operations, business travel service delivery, and client management
- Excellent communication, presentation, and negotiation skills, with the ability to build and maintain strong relationships
- Strong analytical mindset, with the ability to develop creative solutions and drive innovation
- Advanced software skills, including MS Office, and a strong understanding of business travel service delivery technology and tools
- A passion for the Media and Entertainment Industry, with a love of travel, entertainment, and learning
What We Offer:
- A competitive salary and benefits package
- A remote work arrangement, with the opportunity to work from anywhere in the US or Canada
- A collaborative and dynamic work environment, with a high-performing team
- Opportunities for professional growth and development, with a focus on innovation and customer satisfaction
- A reputation for trust, integrity, and excellence in the industry
How to Apply:
If you are a motivated and experienced professional, with a passion for the Media and Entertainment Industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.
