Join Amazon’s Customer Trust External Relations (CTXR) Organization as a Remote Content Writer/Communications Specialist and play a pivotal role in shaping the company’s external communications strategy. As a 100% remote position, you’ll have the flexibility to work from anywhere and enjoy a competitive salary of $26/hour. In this role, you’ll leverage your exceptional writing skills to create high-quality content for various channels, including websites, emails, and other external communications.
The CTXR Organization is dedicated to ensuring that customers have a trusted shopping experience on Amazon. As a Content Writer/Communications Specialist, you’ll contribute to this mission by developing content that showcases Amazon’s industry-leading work in protecting customers from fraud, counterfeiting, and other forms of abuse. You’ll collaborate with internal stakeholders, including product owners, public relations, and public policy teams, to create consistent processes for publishing high-quality content.
Key Responsibilities:
- Set and manage content guidelines to ensure alignment with Amazon’s writing standards
- Assist program leaders and the CTXR marketing team with writing and editing business materials
- Develop a content strategy in collaboration with the customer loyalty team
- Lead content analysis with senior managers and program managers from the client trust team
- Collaborate with product, technology, and business teams to define content for external stakeholders
- Create new customer loyalty content, including blog articles, newsletters, and articles
- Serve as a communicator to senior executives, including preparing presentation materials and speeches
- Identify and establish contacts with internal and external experts to assist in content creation
Requirements:
- 3+ years of experience in communications or journalism
- Experience in corporate communications, public relations, or external work
- Knowledge and comfort with writing AP style and experience with CMS tools
- Deep understanding of writing for target audience groups and applying brand voice principles
- Strong experience in creating and editing content
- Bachelor’s degree in English, technical, or related field (or equivalent work experience)
- Experience working with global teams and colleagues
- Experience working in an agile content development environment
- Experience with markup languages such as HTML or XML
- Strong penchant for action and ability to manage multiple priorities and meet deadlines
What We Offer:
- Comprehensive healthcare coverage, including medical, dental, and vision insurance
- Retirement plans, such as a 401(K) with matching company contributions
- Paid time off, including vacation, sick leave, and holidays
- Stock options and employee discounts on Amazon products and services
- Opportunities for professional growth and development
- Flexible working options, including remote work and flexible hours
- Employee recognition and rewards programs
- Transportation benefits, such as public transportation or parking subsidies
Join Our Team!
This is a fantastic opportunity to grow your career with a leading company. If you have the skills and passion we’re looking for, please submit your application today.
