Embark on a rewarding career journey with Covetrus, a global leader in animal-health technology and services! We’re seeking a highly skilled and motivated Remote Customer Service Representative I to join our vibrant team. As a key player in our customer service department, you will have the opportunity to make a meaningful impact on the lives of veterinary practice partners and animal lovers worldwide. With a competitive salary of $15.00/hr and a comprehensive benefits package, this role offers a unique chance to grow professionally while enjoying a healthy work-life balance.
Covetrus is dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. Our passion for animal well-being and our commitment to advancing veterinary medicine drive us to innovate and excel. As a Remote Customer Service Representative I, you will be an integral part of our mission to connect customers with the solutions and insights they need to succeed.
Job Summary:
We’re looking for a talented and customer-focused individual to join our Customer Service Representative team in a remote capacity. As a Customer Service Representative, you will provide exceptional service to our customers, ensuring prompt and considerate support while maintaining accurate and timely data entry. If you possess excellent leadership and organizational skills, proficiency with computer systems, and a positive attitude, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Provide prompt and considerate service to all customers, ensuring a positive experience and resolving issues efficiently.
- Ensure accurate and timely completion of all requests and data entry tasks, meeting specified performance goals.
- Maintain a high level of performance, adhering to quality standards and procedures.
Requirements:
- High School Diploma or GED required.
- 1 year of Call Center or Animal Health experience preferred.
- Knowledge of customer relations theory and practices, with skills in operating computers and attention to detail.
What We Offer:
- Competitive salary: $15.00/hr.
- Comprehensive benefits package, including:
- 401k savings & company match.
- Paid time off and holidays.
- Maternity, parental, and military leave.
- Health, dental, and vision benefits.
- Health savings accounts and flexible spending accounts.
- Life & disability benefits and identity theft protection.
- Pet insurance and sales positions eligible for a Variable Incentive.
How to Apply:
If you’re a motivated and customer-focused individual ready to join a dynamic team, we encourage you to apply now! Please submit your application, and we’ll be excited to review your qualifications.
