About the position
Responsibilities
• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax advice and full service return preparation.
• Perform tax calculations and manage product/software inquiries.
• Utilize government websites and professional resources to deliver accurate answers to customers.
• Document interactions to maintain accurate records.
Requirements
• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Experience using commercial tax preparation software.
• Possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Dedicated hardwired internet connection that meets Intuit Security criteria.
• Willingness to work a minimum of 20 hours per week.
Nice-to-haves
• Excellent customer service skills.
• Ability to interact with customers through video and audio tools in a professional manner.
Benefits
• 401(k) savings plan with Intuit matching.
• Paid sick leave.
• Intuit provided E&O insurance.
• Employee stock purchase plan.
• Employee assistance program.
• Product discounts.
• Free copy of TurboTax Live.
