Join Our Team and Shape the Future of Business Travel We're seeking a highly skilled and experienced Global Site Administrator to support our Client Management leaders and customer contacts on a day-to-day basis. As a key member of our team, you will provide online tool support, escalation assistance, and general program management, ensuring seamless connectivity between client management and service delivery. Key Responsibilities: Provide day-to-day support for online travel program requirements and escalate issues as needed Function as the primary liaison between client management and service delivery teams Manage online booking tool and profile tool sites globally, ensuring seamless integration with online fulfillment operations Analyze transaction types, fulfillment processes, and user requests to optimize online tool adoption Develop and conduct client seminars on online tool usage and best practices Maintain relationships with client technical contacts to resolve user issues and ensure timely resolution Compile and release Global Monthly scorecard results and support Global Document Delivery Requirements: Thorough knowledge of the Business Travel Industry and Concur OBT Experience with SABRE GDS, Correx, and CONNECT Portal Extensive customer service skills and excellent oral and written communication skills Highly organized, detail-oriented, and proficient in Excel, Word, PowerPoint, and Microsoft Outlook Strong analytical skills and ability to work in a team environment Ability to manage multiple priorities and set expectations to manage workflow and expected ETAs What We Offer: Competitive salary range: $60,000 - $120,000 per year Annual Performance-Based Incentive Comprehensive US benefits programs Opportunity to work with a leading company in the business travel industry Remote work arrangement with a virtual location in the United States How to Apply: If you're a motivated and experienced professional looking for a new challenge, apply today and join our team! Apply Now We're an Equal Opportunity Employer We're committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status. Apply for this job