Job Summary
Southwest Airlines is seeking a motivated and detail-oriented Entry Level Technology Analyst to join our technology team in a fully remote capacity. This role offers an exciting opportunity for recent graduates or early-career professionals to contribute to innovative technology solutions that support our airlines operations. As an Entry Level Technology Analyst, you will assist in analyzing system requirements, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth technology integration and performance.
Key Responsibilities
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Support the analysis, design, testing, and implementation of software applications and technology projects.
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Troubleshoot and resolve basic technical issues under guidance from senior analysts or engineers.
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Gather, document, and analyze business requirements to improve system functionality.
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Work closely with technology and business teams to ensure alignment on project deliverables.
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Participate in system testing, user acceptance testing, and bug tracking.
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Prepare reports and maintain accurate documentation of system changes and updates.
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Stay updated on emerging technology trends relevant to the airline and travel industry.
• Required Skills and Qualifications
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Bachelors degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent practical experience).
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Basic understanding of software development life cycle (SDLC) and IT project management.
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Strong problem-solving and analytical thinking abilities.
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Proficiency with Microsoft Office Suite and basic knowledge of databases or programming concepts.
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Excellent communication and teamwork skills.
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Ability to manage time effectively while working remotely.
• Experience
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No prior professional experience required; internships, academic projects, or technical certifications are a plus.
• Working Hours
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Full-time remote position.
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Standard working hours with flexibility to adjust based on project requirements and time zones.
• Knowledge, Skills, and Abilities
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Knowledge of basic IT systems, software applications, and troubleshooting techniques.
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Ability to quickly learn new tools and technologies.
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Strong organizational skills and attention to detail.
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Ability to work independently while maintaining collaborative team relationships.
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Adaptability in a fast-paced, evolving technology environment.
• Benefits
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Competitive salary and performance-based incentives.
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Comprehensive health, dental, and vision insurance.
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401(k) retirement savings plan with company match.
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Free or discounted flight benefits for employees and eligible family members.
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Paid time off, holidays, and personal days.
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Continuous training and professional development opportunities.
• Why Join
At Southwest Airlines, we believe in putting people first — whether it is our customers or our employees. Joining our technology team means working on meaningful projects that directly impact millions of travelers worldwide. You will enjoy a collaborative culture, flexible work arrangements, and unparalleled travel perks. We value innovation, learning, and a passion for problem-solving, making this the perfect place to launch or grow your technology career.
How to Apply
Interested candidates should submit their updated resume along with a brief cover letter highlighting their interest in the role via the Southwest Airlines Careers Portal. Shortlisted applicants will be contacted for an initial virtual interview.
