Join our dynamic team as a Remote Medical Billing Representative and embark on a fulfilling journey in the healthcare industry! As a key player in our organization, you will have the opportunity to make a meaningful impact on patients’ lives while working from the comfort of your own home. With a competitive salary and comprehensive benefits package, this role offers a unique blend of professional growth, job satisfaction, and work-life balance.
As a Medical Billing Representative, you will be the primary point of contact for patients with medical billing inquiries, providing exceptional customer service and ensuring seamless communication. Your expertise will be instrumental in resolving billing issues, addressing patient concerns, and promoting a positive patient experience.
Job Overview
We are seeking a highly skilled and compassionate Medical Billing Representative to join our team. As a remote employee, you will have the flexibility to work from home while being an integral part of our healthcare organization. Your primary responsibilities will include:
- Managing inbound and outbound communication with patients to address medical billing inquiries and concerns
- Providing assistance with payment processing and conducting thorough research on billing statuses to ensure accurate information is relayed
- Engaging with patients regarding outstanding balances and guiding them in resolving their accounts with sensitivity and empathy
- Utilizing advanced systems, including EPIC, Artiva, and TCN, to efficiently handle inquiries and deliver exceptional service
Required Skills and Qualifications
To be successful in this role, you will need:
- Strong communication and interpersonal skills, with a patient and empathetic approach to customer service
- Proficiency in technology and comfort navigating various computer systems
- At least 1 year of experience in a customer service role within retail, restaurant, or call center settings
Career Growth Opportunities and Company Culture
Our organization is committed to fostering a supportive and compassionate work environment, with a strong emphasis on collaboration, empathy, and patient care. As a Remote Medical Billing Representative, you will have opportunities for professional growth and development, with pathways for increased compensation based on performance metrics.
Compensation and Benefits
We offer a competitive starting pay of $17-$18 per hour, with opportunities for performance-based pay increases. Our comprehensive benefits package includes:
- Full-time employment with a stable and reputable organization
- Opportunities for professional growth and development
- Competitive compensation and benefits package
Ready to Apply?
If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply now! Please submit your application through the link below.
