Job Highlights:
- Position: Remote Outbound Call Center Representative
- Company: Workwarp
- Start Date: Immediate openings available
- Location: Remote
- Compensation: Competitive salary with uncapped commissions
We are seeking a highly motivated and results-driven Remote Outbound Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for connecting with customers, scheduling appointments, and providing exceptional customer service.
Qualifications:
- Minimum 1 year of call center experience or 2+ years of general work experience
- Previous high-volume outbound call center experience with auto-dialer and script handling preferred
- Results-focused mindset with enthusiasm for working in a fast-paced environment
- Excellent communication and negotiation skills with a friendly and conversational tone
- Strong technical skills with ability to manage multiple systems simultaneously
- Fluency in English and reliable internet service with minimum 10MB upload/download availability
- Clear background check required
Benefits:
- Competitive hourly rate ($13-$15) with uncapped monthly commissions
- Full-time and part-time flexible hours available
- Comprehensive benefits package, including medical, dental, and vision plans
- Bi-weekly pay with potential monthly bonuses from commissions
Responsibilities:
- Connect with customers through our CRM, scheduling and confirming appointments
- Achieve daily performance expectations, including 300 calls and 5-7 appointments per day
- Provide exceptional customer service, responding to objections and concerns professionally
- Meet daily performance expectations and participate in one-on-one coaching sessions
- Negotiate appointment times and dates, escalating any customer complaints to management
We Want to Hear From You!
If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Join our team and unlock your earning potential today!
