[Remote-Position] Inbound Customer Service Agent

Role Snapshot:

• Location: Remote
• Position: Inbound Customer Service Agent
• Compensation: a competitive salary
• Start Date: Immediate openings available
• Company: Workwarp

 

 

Description:
• Provide direct support to GE Appliances Owners
• Strong focus on sales and service
• Responsibilities include product information, registration support, service inquiries, and troubleshooting

Requirements:
• One-year relevant working experience in a customer service or sales environment
• Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues
• Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner
• Requires a high degree of concentration and attention to detail to manage daily activity
• Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization
• Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products
• Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities
• Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once
• Ability to effectively work at home

Benefits:
• Paid on-the-job training and mentoring
• Work-from-home opportunities (equipment provided)
• No weekend shifts
• Paid time off
• Medical, dental, vision, and prescription benefits eligibility on day one of employment
• 401(k) program with a company match
• Short-term and long-term disability
• Life insurance
• Appliance discount program
• Tuition reimbursement
• Gym membership reimbursement
• Career growth opportunities Apply Job!

 

We Encourage You to Apply!

Even if you feel you’re not a perfect match, we’d still love to hear from you. We are looking for great people to join our friendly team.

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