Description: • You will be the key point of contact for clients, managing plans from booking reservations to curating personalized itineraries. • Your goal is to ensure smooth, enjoyable experiences while providing top-notch customer service. • Design and manage personalized itineraries, including flights, accommodations, transportation, and activities. • Handle client inquiries, issues, and last-minute changes with professionalism and efficiency. • Coordinate with airlines, hotels, tour operators, and other vendors to confirm bookings and ensure client satisfaction. • Monitor schedules and ensure all aspects of the clients journey run smoothly. • Provide proactive support by addressing concerns or special requests before, during, and after the trip. • Assist in documentation and inform clients about necessary requirements such as passports, visas, and vaccinations. • Keep clients updated on travel advisories, destination insights, and trends. • Utilize CRM systems to manage client profiles, preferences, and feedback. Requirements: • Experience in hospitality, event planning, or customer service (preferred but not required). • Strong knowledge of booking systems, platforms, and processes. • Excellent communication and interpersonal skills with a customer-first approach. • Detail-oriented with strong organizational and multitasking abilities. • Ability to problem-solve and stay calm under pressure. • Proficiency in using CRM systems and Microsoft Office Suite. • Passion for creating memorable experiences for clients. Benefits: Apply Job!