Join Our Dynamic Team as a Remote Sales Assistant & Customer Service Representative! We’re seeking a highly motivated and skilled individual to fill a full-time remote position, offering a unique opportunity to work from the comfort of your own space and grow your career in the hospitality and tourism industry.
This exciting role comes with a competitive salary, flexible schedule, and numerous benefits, including credentials, E&O insurance, licensing, certifications, and travel agent discounts. As a Remote Sales Assistant & Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service, customizing vacation packages, and maintaining relationships with travel partners and vendors.
Key Responsibilities:
- Prepare, plan, and execute travel sales, including airline, car rental, cruises, hotels, tickets/events, and activities
- Process payments on behalf of clients and provide necessary documents before and after travel
- Deliver exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
- Maintain relationships with travel partners and vendors, staying up-to-date on industry trends and policies
- Work collaboratively in a team setting, completing required certification and ongoing training with our company and travel partners
Requirements and Skills:
- Must be 18 years of age or older and a resident of the United States
- Reliable internet access and a smartphone and/or computer
- Excellent communication, negotiation, and time management skills
- Ability to interact, communicate, and negotiate effectively with clients and vendors
- Strong verbal and written communication skills, with attention to accuracy and detail
- Computer and internet knowledge, with personal travel experience considered an advantage
What We Offer:
- Credentials, E&O insurance, licensing, certifications, and numerous vendor and company trainings
- Option to specialize in specific niches and/or destinations
- Flexible schedule and ability to participate in FAM trips
- Travel agent discounts and perks
Ready to Apply?
If you’re a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application, and we’ll be excited to review it.
