We’re searching for a qualified Customer Success Manager III! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Customer Success at F5 is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. You will partner closely with internal F5 groups, provide input to a customerÂs strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. You will act as an enabler to ensure the customer remains successful and engaged with the solution, so they understand the full value of their investment with F5. ***This opportunity is located at our San Jose, CA HQ. You will focus on “the goals”” but flexible in the approach. You’ll act as an enabler to ensure our customers are successful and engaged and understand the full value of their investment with F5. As part of the role
