[Remote/WFM] Telephonic Nurse Case Manager RN – Remote, Compact

Invest in your future with this career-defining role as a Telephonic Nurse Case Manager RN – Remote, Compact States! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.

 


 

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care.
As an RN Telephonic Nurse Case Manager, you will be responsible for clinical operations and medical management activities across the continuum of care from assessing and planning to implementing, coordinating, monitoring and evaluating. You will also be responsible for providing health education, coaching and treatment decision support for members.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
The schedule for this position includes 2 days per week where you will be expected to work until approximately 8pm, based on member availability.

Primary Responsibilities:

Making outbound calls to assess members’ current health status, also inbound calls in a queue about 2.5 hrs/day
Identifying gaps or barriers in treatment plans
Providing patient education to assist with self-management
Interacting with Medical Directors on challenging cases
Coordinating care for members and services as needed (home health, DME, etc.)
Educating members on disease processes
Encouraging members to make healthy lifestyle changes
Making “welcome home”” calls to ensure that discharged member receive the necessary services and resources/ duplicate of first bullet point

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