Job Description:
The primary focus of this position is to ensure exceptional customer service is provided during point of sale and customer service procedures, with a strong emphasis on maintaining operational efficiency and systematic execution. Your main responsibility will be to expedite service transactions while also fostering an appealing customer journey.
What You’ll Do as Retail Sales Associate – Part Time:
• Create customer engagement through a polite welcome and provision of assistance with product and service queries. Manage cash register functions, scan goods, package purchases, and handle different payment methods correctly
• Maintain adherence to company guidelines for point-of-sale transactions and customer interactions, emphasizing the importance of delivering prompt, friendly, and efficient service
• Fulfill or surpass individual quotas like credit and customer retention
• Preserve inventory accuracy by diligently carrying out all essential retail transaction and merchandise disposal procedures
• Assist with the on-the-job training of new service staff members by instructing them on the most effective processes to implement, coaching them on the correct procedures for point of sale transactions, and training them on how to make the most of the tools and resources provided while adhering to Kohl’s brand standards
• Participate in the regular service procedures, such as recording transactions, reconciling cash registers, and replenishing essential materials
Role and Responsibilities of Retail Sales Associate – Part Time:
• Operating with transparency and trustworthiness to support teamwork and inclusivity in an enthusiastic environment
• Displaying thoughtful discernment and wisdom in decision-making; seeking assistance from appropriate allies when required
• Embodying a proactive customer service attitude by foreseeing and resolving customer requirements
• Fulfilling numerous responsibilities within allocated timeframes
• Conforming to the company’s policies, protocols, benchmarks, and instructions
• Compliance with the safety regulations set forth by the company is vital for promoting a safe and secure atmosphere for all individuals on the premises
• Receiving, comprehending, and taking proactive steps in response to guidance from supervisors, managers, and other employees within the company
• Extra responsibilities as directed
Required Skills and Experience of Retail Sales Associate – Part Time:
• Adept at delivering top-notch customer service and capable of multitasking effectively with a strong emphasis on precision
• Excellent verbal and written communication aptitude, combined with interpersonal strengths, play a significant role in professional accomplishments
• Not mandatory to have worked in retail before
• Applicants must be at least 16 years old.
• Variable availability, accommodating shifts during days, evenings, weekends, and holidays
