Director, Enterprise Risk Management – Control Assessment and Governance
**Rewritten Job Description:**
Join Our Team as a Director, Enterprise Risk Management – Control Assessment and Governance
At American Express, we’re committed to providing the world’s best customer experience every day. As a Director, Enterprise Risk Management – Control Assessment and Governance, you’ll play a critical role in identifying, assessing, and mitigating operational risks within our business units. This is a first-line of defense Risk Management position that requires a strong and diverse skillset in relevant areas to drive success.
As a member of our Global Services Group (GSG), you’ll have the opportunity to work in a hybrid role, balancing your time between our remote office and home. We offer a competitive salary, comprehensive benefits, and a flexible working model that supports your holistic well-being.
About the Role
- Develop a proactive GSG risk assessment model to identify, assess, and document inherent and residual risk at a functional and aggregate level.
- Compile thematic risk reporting to provide actionable insights to business units on current risk levels, emerging trends, and root causes.
- Proactively identify areas of high-risk for intervention, including conducting independent quality assurance and vertical process testing.
- Provide strategic and operational risk-specific advice to support business units with identification of risks and spotting areas where product changes or improved controls may be required.
- Establish strong relationships as a trusted 1LOD partner, able to facilitate cross-functional collaboration and consensus, while effectively challenging risk program outputs to deliver bank and regulatory alignment.
- Support GSG to implement and maintain an appropriate Operational Risk Management (ORM) framework and ensure risk appetite adherence in relation to RCSA implementation.
- Champion risk management practices within the business and across the 1LOD Community of Practice.
Requirements
- 6+ years of demonstrated experience in identifying and assessing organizational risk and associated Enterprise-level impacts within a Tier 1 global banking organization.
- Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate against different risk stripes.
- Multi-faceted professional with the ability to drive diverse business challenges and operate effectively in both strategic and tactical capacities.
- Excellent project management, communication, and interpersonal skills, with an ability to interact, influence, and obtain buy-in from senior leaders across multiple business units.
- Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with risk policies, regulatory frameworks, and/or operational standards.
- Demonstrated history and ability to manage large teams, spread over geographies, and with varying backgrounds.
Preferred Qualifications
- Bachelor’s Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
- Experience in at least one of the following areas: operational risk management, risk assessment, independent control monitoring, or risk reporting.
What We Offer
- Competitive salary range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits.
- Comprehensive benefits, including competitive base salaries, bonus incentives, 6% Company Match on retirement savings plan, and more.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
At American Express, we’re committed to creating a diverse and inclusive workplace that supports the well-being of our colleagues and their loved ones. We’re an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Ready to join our team? Click the link below to apply now!
